We love tech comm webinars.

We love technical writing trends so much that we hold webinars about them, almost on a quarterly basis. Here, you’ll find our upcoming webinars and videos, slide decks, and audio recordings of concluded ones.

“I thought the presenter did an excellent job engaging the audience. It wasn’t death by PowerPoint.”

Robert W. Kapfhammer, Instructional Designer
about Motivate and Empower Globally-Competitive Teams of Content Professionals.

If you don’t want to die of PowerPoint and want to learn from real technical documentation practitioners about software documentation best practices, leadership o f technical communications teams, and technical writing outsourcing, you should get notified of our webinars by subscribing to our newsletter.

Upcoming Webinars:

Watch out for our next webinar!

Past webinars:

Outsourcing Multimedia Content Development

Recorded on November 6, 2018 – 10:00 AM PT/1:00 PM ET

Video | Slide Deck

Outsourcing Multimedia Content Development on November 6, 2018

The Future is Now: Neuroscience, Chatbots, Voice, and Microcontent

Recorded on September 13, 2018, 8:00 AM PT/11:00 AM ET

Video | Slide Deck

2018-0913 Future is now webinar.001

Learning Together: Motion Infographics

Recorded on June 20, 2018, 10:00 AM PT/1:00 PM ET

Video | Slide Deck


Tracking and Controlling Technical Documentation Projects
Recorded on December 14, 2017, 8:00 AM PT/11:00 AM ET

Video |  Slide Deck

Find out how to overcome the challenges brought by tech doc project estimation and cost tracking from the results of a real-world case study.

Presented by:
Barry Saiff – Founder and CEO, Saiff Solutions, Inc.

Documentation Leadership: Dealing with People Issues in Technical Documentation
Recorded on November 9, 2017, 10:00 AM PT/1:00 PM ET

Video |  Slide Deck

Learn how to overcome some of the most difficult-to-solve “people issues” in tech doc teams.

Presented by:
Barry Saiff – Founder and CEO, Saiff Solutions, Inc

Content Leadership Forum: How to Be an Effective Tech Comm Intrapreneur
Recorded on October 5, 2017, 10:00 AM PT/1:00 PM ET

Video | Slide Deck | Infographic

Discover how adopting an “intrapreneurial” mindset can help you sell the value of innovative ideas, new approaches, and improvements in technology.

Presented by:
Barry Saiff – Founder and CEO, Saiff Solutions, Inc.
Dave Wilks – Senior Technical Writer, Cloud Elements

Managing a Global Team: Resolving Cross-Cultural Issues
Recorded on September 7, 2017, 10:00 AM PT/1:00 PM ET

Video | Slide Deck


Learn how to address global cultural differences in the way people deal with conflict, relate to authority, ask and answer questions, express respect, and practice equality in the workplace.

Presented by:
Barry Saiff – Founder and CEO, Saiff Solutions, Inc.

7 Habits for Success in Crafting Global Content (in cooperation with Adobe Tech Comm and Star USA)

Webinar: 7 Habits for Success in Crafting Global Content

It’s not a replacement for having been there, but here’s the slide deck for the 7 Habits for Success in Crafting Global Content.

Content Wrangler-Sponsored: Managing Technical
Writing Outsourcing in an Agile Environment

Recorded on December 8, 2016, 3:00 PM PST

Video (must register to view, it’s free!)Slide Deck

Technical writing outsourcing in an Agile environment

Hosted by Scott Abel, The Content Wrangler
Presented by Barry Saiff, CEO of Saiff Solutions and Fred Williams, CEO of Williams Technical

Value of Agile

Agile development offers advantages. Short cycles, cross-disciplinary teams, frequent short meetings, and input from users can lead to satisfied customers and faster product delivery. Technical writing outsourcing is often late to the game–with other teams already globally distributed. Even when technical writers are co-located with developers, process issues can pose obstacles. For example, without a mechanism for notifying writers of user interface changes, accuracy suffers.


Can technical writing outsourcing work in an Agile environment, even if writers are off-shore and developers are not? Join Scott Abel, The Content Wrangler, Barry Saiff, CEO of Saiff Solutions, and Fred Williams, CEO of Williams Technical, for this free one-hour webinar. Our presenters will discuss how innovative organizations are successfully merging technical writing outsourcing with Agile development.

What You’ll Learn

You’ll learn the key steps to success in technical writing outsourcing, how outsourced writers integrate into Agile teams, and how to manage these approaches to improve quality, save time, and reduce costs.

LavaCon-Sponsored: Are You Ready to Go to Tech Comm Heaven?
Recorded on September 15, 2016, 11:00 PM–September 16, 2016, 12:00 AM HKT

VideoSlide Deck

Your ascension begins with a complimentary webinar hosted by our experts on Agile and technical writing outsourcing. We’ll fast-track your learning on these two top trends, so you can stay on the pulse of what’s hot in the content kingdom. Bring your questions to the webinar, so that we can pool our knowledge together to develop solutions to your specific challenges.

This webinar will be hosted by Barry Saiff, CEO of Saiff Solutions. Our guest speakers are:
– Dave Wilks, Technical Communication Leader at Willis Towers Watson
– Gaile Milanbilen, Technical Writer at Saiff Solutions

Technical Writing Outsourcing in an Agile Environment
Recorded on August 23, 2016, 11:00 PM–August 24, 2016, 12:00 AM HKT

VideoSlide Deck


Are you involved with, or considering, agile development? Are you interested in technical writing outsourcing? Learn from our experts how to effectively combine these approaches.

Barry Saiff, CEO of Saiff Solutions will be hosting this webinar twice, for the convenience of people in US, Europe, and Asia. Our guest speakers are:
– Fred Williams, CEO of Williams Technical
– Gaile Milanbilen, Technical Writer at Saiff Solutions

STC-Sponsored Webinar – The 14 Habits of Highly
Effective Technical Writers

Recorded on July 20, 2016, 2:00–3:00 PM EDT (GMT-4)

Slide Deck

14 Habits cover_final


Are you a highly effective technical writer? If you are not, how can you dramatically improve as a technical communicator? If you are, how can you help others to become highly effective?

What if there were some tips or ideas that could make your job dramatically easier, and your performance dramatically more effective? Would you want to know about them?

Learning Objectives
In this webinar, you will learn the 7+7 habits of highly successful technical writers – what they are, why they matter, and how to adopt and implement them.

  • The first 7 habits cover the basics: How to be effective in developing content, in the midst of processes and people that may not effectively support your work.
  • The advanced 7 habits cover the next level: How to influence the environment, improve the processes, and educate the people to make continuous improvement possible.

You can read about our well-received first 7 habits here.

International Edition – Motivate and Empower Globally Competitive Teams of Content Professionals
Recorded on May 19, 2016 8:00 AM London

VideoSlide Deck


The International Edition of our webinar is scheduled to be convenient for people in the UK, Europe, the Middle East, Asia, and Oceania. However, you are welcome to participate, regardless of your location.

To maximize the value of the webinar for you, we’ll address your most pressing questions and concerns about managing technical writers.

Interactive questions and a case study will guide the webinar. We’ll all learn from many different international perspectives.

Click here for full synopsis

Motivate and Empower Globally-Competitive Teams of Content Professionals, Encore Session
Recorded on May 6, 2016 10:00 AM Pacific

Video | Slide Deck

We are offering a second opportunity, in a different time slot, for those who could not participate live in our interactive discussion. To maximize the value of the webinar for you, we’ll address your most pressing questions and concerns about managing technical writers. (And if you did participate, you are welcome to join us again!)

Click here for full synopsis

How to Motivate and Empower Globally-Competitive Teams
Recorded on April 14, 2016 PST

Video | Slide Deck


In this session you’ll learn the keys to success for managers of technical communicators, including:
• The Seven Habits of Highly Successful Technical Writers
• The Five Key Components of Effective Management: CARVE
• The Four Key Success Factors for Effective Motivation: SLAP
• The Six Key Success Factors for Empowering Optimal Performance: THRIVE
• The Twenty-One Dimensions of Respect
• How to Prevent Communication Breakdowns Due to Cross-Cultural Misunderstandings

From Lemons to Lemonade: Technical Writing Outsourcing as a Dream Come True
Recorded on March 3, 2016 EST

Video | Slide Deck

From Lemons to Lemonade: Technical Writing Outsourcing as a Dream Come True


What does outsourcing bring to mind? Cost-cutting? Low quality? Reduced morale? Headaches?

Outsourcing can lead to all that, and more. Or it can lead to increased quality, improved processes, and increased team morale. What makes the difference?

In this session you will learn:
• How can you create outsourcing success?
• How can technical communicators influence outsourcing decisions?
• What are the potential pitfalls to watch out for?
• What are the potential benefits to maximize?
• Is outsourcing right for your organization? Is now the time?

The Globalization of Technical Writing – Threat or Opportunity

Presented by Scott Abel, The Content Wrangler & technical communication management strategist,
Barry Saiff

Slide Deck

Globalization of TW


Outsourcing is becoming ubiquitous. The growth of outsourcing is driven by powerful economic forces. The impact of outsourcing on a company or a team can be huge, and either beneficial or harmful. Technical writing outsourcing is not yet as widespread as the outsourcing of other functions, but it exists and is growing. For example, senior technical writers with decades of experience can now be found in many countries around the world, and on every continent.

If you are a manager responsible for technical communication or for outsourcing decisions, join Scott Abel, The Content Wrangler, for this informative, free, one-hour webinar featuring technical communication management strategist, Barry Saiff. Barry will introduce you to the potential pitfalls and the key success factors for technical writing outsourcing efforts, and enable you to begin to determine the best way forward for your organization. If you are a technical communicator or a leader or manager of technical writers, this webinar will help you to understand why and how outsourcing is changing the profession, and how you can play an effective role in influencing the outsourcing decisions that will impact your organization, and your career.

What topics would you like us to discuss at our next webinar? Tell us here.

Saiff Solutions In The Media

- TechWhirl
- Nominated for 2015 Rice Bowl Asean Start Up

Click image to enlarge


“Barry [Saiff] has extensive experience both as a manager of technical writers and as a writer. As a manager, he is fair, encourages innovation, and is open to divergent points of view. As a writer, he can grasp very complex concepts and explain those concepts to end user through administrator audiences. Additionally, he has expert knowledge of all components of the documentation process, including corporate style guides, editing, writing, working with localization, and production. Barry is very much a people person and wherever he goes, he cultivates a large network of friendly yet professional relationships. He’s worked successfully with both on-site subject matter experts as well as those across the world. During my time working with Barry, he’s run a number of successful efforts to improve the usability of documentation. In one such case, he recruited a cross-functional team to overhaul the documentation based on the recommendations of this user-facing group of subject matter experts.”

Steve Anderson
Principal Technical Writer, Symantec
December 16, 2010

Read more testimonials here.