Browsing articles tagged with "tech comm empowerment Archives | Saiff Solutions"

Achieve Inner Mastery in Managing Content Development Teams

Dec 17, 2018   //   by Barry Saiff   //   Blog, Concepts and Definitions, Content Strategy, Tips for Doc and Tech Comm Managers  //  No Comments

blue banner with a silhouette of a yellow-colored man. Next to him is blue text with the words: "Achieve Inner Mastery in Managing Content Development Teams"

CARVE your way to success! On October 21, Barry Saiff, CEO and founder of Saiff Solutions, led a workshop called Managing Content Development Teams: Inner Mastery for Outer Success at LavaCon 2018. He discussed the power of vulnerability, basic management principles, and the inner strength of a manager. The key message of the workshop is that management is a sacred trust. As a manager at any level, you have the power to build or destroy careers, achieve miracles, or destroy the enterprise. Remember that management matters.

You can use the CARVE acronym to help you in managing your team. Every letter in CARVE stands for an important trait of a manager that serves as a key to your success.

Caring

A manager cares about the enterprise, the results, the process, and the people.

Access

A good manager makes himself or herself available to lessen stress in the workplace and meets one-on-one with each team member on a regular basis.

Being Respectful

A good manager understands how to respect people. This includes having high expectations. A manager does not react. A manager creates. Understanding the difference between passion and emotion is important. Not taking out your emotions on your staff is crucial.

Vision

Without vision, management can be damaging. Everyone wants to be part of something that matters. Keeping the mission, vision, and values of the company alive is essential. Everyone is more productive when they understand the impact of their work on the enterprise. Be inspired and you will inspire others.

Expect Excellence

A good manager does not accept “I can’t,” unless the statement is factually true, based on a generous assessment of the person’s capabilities. Expectations matter. Choose them wisely.

And that’s how we CARVE our way to success.

Did you know that Saiff Solutions is a Sapphire Sponsor of LavaCon? Find out more about our content strategy adventure at the exciting 2018 event here.

Tech Comm Goal Setting 2017

Dec 18, 2016   //   by Barry Saiff   //   Blog, Content Strategy, Evaluating Technical Writers, Managing Technical Writers  //  No Comments

Saiff Solutions, Inc. wishes all of our followers and supporters a Happy New Year and a prosperous and joyous 2017!

Once again, we are sharing with you our year-end/year start questions. Use them as you see fit, to empower yourself, your organizations, and your loved ones.

Give me my 2017 action plan for success!

The History of Technical Writing [Infographic & Video]

Dec 13, 2016   //   by Barry Saiff   //   Blog, Content Strategy, Evaluating Technical Writers, Managing Technical Writers, Outsourcing  //  No Comments

Learn the key stages of transformation that the technical communications profession has gone through during the last five decades.

This five-minute video takes you through the history of technical writing, from the infancy of a new profession through a rebellious adolescence that led to a revolution in Unified Content Strategy and topic-based authoring during tech comm’s young adulthood.

 

Technical communications is now experiencing an identity-challenging paradigm shift in its midlife — in many cases moving from Engineering departments into Marketing, feeling greater pressure to outsource, and experiencing both challenges and opportunities from automation.

As you watch the video, you  can follow the tech comm profession’s exciting story with this infographic. Then, please ask us how you can help chart your organization’s technical writing transformation.

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Recap of LavaCon Las Vegas 2016

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What We Learned from LavaCon Las Vegas 2016

Here are some of our top take-aways from LavaCon Las Vegas 2016:

  • The basic topic types (concept, task, reference) were developed based on cognitive science – what we understood over 20 years ago about how the brain works and how people learn. A new approach, combining the latest cognitive science with information mapping, has yielded a new authoring methodology. Learn more about this from Precision Content.
  • MadCap Software, famous for the authoring tool Flare, now offers a component content management system (CCMS), Central. Central is free to all until the end of 2016.
  • Many low-cost alternatives are available for companies that cannot or will not spend many tens of thousands of dollars on a CCMS. One promising low-cost CCMS is XDocs from Bluestream.
  • Other low-cost solutions can be created by combining the latest HTML technologies. For example, you can combine Oxygen, a low-cost XML editor that supports topic-based authoring, with GitHub, a code repository product that can be used effectively to manage customer content.

Look for more information on low cost CCMS alternatives in future blog posts and webinars from Saiff Solutions, or ask us!

Saiff Solutions Empowered Tech Comm Managers

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Documentation managers of all experience levels met with our CEO Barry Saiff for an engaging discussion. Barry Saiff has 30+ years of combined global technical writing and documentation manager experience.

Video recap | Photos

Saiff Solutions In The Media

- TechWhirl
- Nominated for 2015 Rice Bowl Asean Start Up

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Testimonials

“Barry [Saiff] truly is a force of nature – he is a consummate professional with deep technical expertise when it comes to technical writing which lets him just “get it” right out of the box. Barry pairs very strong writing skills with the ability to easily speak both “business analyst” and “software engineer” in the same meeting. Barry was the lead information developer for my product at Symantec, and I had the utmost confidence in his abilities and work ethic. On top of all that, Barry has a wonderful sense of humor and an infectious laugh that can transform the work environment in an instance. I strongly endorse Barry’s many talents and would welcome working with him again in the future.”

Angelos Kottas
Principal Product Manager, Symantec
December 17, 2010

Read more testimonials here.