Browsing articles tagged with " tech comm empowerment"

Tech Comm Goal Setting 2017

Dec 18, 2016   //   by Barry Saiff   //   Blog, Content Strategy, Evaluating Technical Writers, Managing Technical Writers  //  No Comments

Saiff Solutions, Inc. wishes all of our followers and supporters a Happy New Year and a prosperous and joyous 2017!

Once again, we are sharing with you our year end/year start questions. Use them as you see fit, to empower yourself, your organizations, and your loved ones.

Give me my 2017 action plan for success!

The History of Technical Writing [Infographic & Video]

Dec 13, 2016   //   by Barry Saiff   //   Blog, Content Strategy, Evaluating Technical Writers, Managing Technical Writers, Outsourcing  //  No Comments

Learn the key stages of transformation that the technical communications profession has gone through during the last five decades.

This five-minute video takes you through the history of technical writing, from the infancy of a new profession through a rebellious adolescence that led to a revolution in Unified Content Strategy and topic-based authoring during tech comm’s young adulthood.

 

Technical communications is now experiencing an identity-challenging paradigm shift in its midlife — in many cases moving from Engineering departments into Marketing, feeling greater pressure to outsource, and experiencing both challenges and opportunities from automation.

As you watch the video, you  can follow the tech comm profession’s exciting story with this infographic. Then, please ask us how you can help chart your organization’s technical writing transformation.

history-of-technical-writing

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Recap of LavaCon Las Vegas 2016

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What We Learned from LavaCon Las Vegas 2016

Here are some of our top take-aways from LavaCon Las Vegas 2016:

  • The basic topic types (concept, task, reference) were developed based on cognitive science – what we understood over 20 years ago about how the brain works and how people learn. A new approach, combining the latest cognitive science with information mapping, has yielded a new authoring methodology. Learn more about this from Precision Content.
  • MadCap Software, famous for the authoring tool Flare, now offers a component content management system (CCMS), Central. Central is free to all until the end of 2016.
  • Many low-cost alternatives are available for companies that cannot or will not spend many tens of thousands of dollars on a CCMS. One promising low-cost CCMS is XDocs from Bluestream.
  • Other low-cost solutions can be created by combining the latest HTML technologies. For example, you can combine Oxygen, a low-cost XML editor that supports topic-based authoring, with GitHub, a code repository product that can be used effectively to manage customer content.

Look for more information on low cost CCMS alternatives in future blog posts and webinars from Saiff Solutions, or ask us!

Saiff Solutions Empowered Tech Comm Managers

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Documentation managers of all experience levels met with our CEO Barry Saiff for an engaging discussion. Barry Saiff has 30+ years of combined global technical writing and documentation manager experience.

Video recap | Photos

Saiff Solutions In The Media

- TechWhirl
- Nominated for 2015 Rice Bowl Asean Start Up

Click image to enlarge

Testimonials

“Barry [Saiff] has extensive experience both as a manager of technical writers and as a writer. As a manager, he is fair, encourages innovation, and is open to divergent points of view. As a writer, he can grasp very complex concepts and explain those concepts to end user through administrator audiences. Additionally, he has expert knowledge of all components of the documentation process, including corporate style guides, editing, writing, working with localization, and production. Barry is very much a people person and wherever he goes, he cultivates a large network of friendly yet professional relationships. He’s worked successfully with both on-site subject matter experts as well as those across the world. During my time working with Barry, he’s run a number of successful efforts to improve the usability of documentation. In one such case, he recruited a cross-functional team to overhaul the documentation based on the recommendations of this user-facing group of subject matter experts.”

Steve Anderson
Principal Technical Writer, Symantec
December 16, 2010

Read more testimonials here.