Platforms, Languages, Contexts

Platforms, languages and contexts

Saiff Solutions works with each client to accurately understand how the software and the documentation will be used. While we do not translate documentation into other languages, we can work with translation teams, and all of our documentation is written in a way that makes translation easier and less costly. We can customize documentation for various platforms, from mobile phones to networked computer systems, and for various contexts – travelling users, different job roles, etc.

The key to presenting the content each user wants, in the language they read, optimized for the platform and device they are using, is a good content strategy that employs topic-based authoring. Saiff Solutions can help you develop and implement an effective content strategy that maximizes content reuse and saves you money.

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Saiff Solutions In The Media

- TechWhirl
- Nominated for 2015 Rice Bowl Asean Start Up

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Testimonials

“Barry [Saiff] has extensive experience both as a manager of technical writers and as a writer. As a manager, he is fair, encourages innovation, and is open to divergent points of view. As a writer, he can grasp very complex concepts and explain those concepts to end user through administrator audiences. Additionally, he has expert knowledge of all components of the documentation process, including corporate style guides, editing, writing, working with localization, and production. Barry is very much a people person and wherever he goes, he cultivates a large network of friendly yet professional relationships. He’s worked successfully with both on-site subject matter experts as well as those across the world. During my time working with Barry, he’s run a number of successful efforts to improve the usability of documentation. In one such case, he recruited a cross-functional team to overhaul the documentation based on the recommendations of this user-facing group of subject matter experts.”

Steve Anderson
Principal Technical Writer, Symantec
December 16, 2010

Read more testimonials here.