Our Pledge

Excellent documentation – accurate, clear, clearly organized, and easy to use.

Saiff Solutions promises our customers excellent documentation – accurate, clear, clearly organized, and easy to use. We are experts in the process of developing superior product documentation. Regardless of the size of your organization, your level of experience with customer documentation, or your corporate culture, Saiff Solutions promises to work with you to develop documentation that delights your customers.

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“Barry [Saiff] has extensive experience both as a manager of technical writers and as a writer. As a manager, he is fair, encourages innovation, and is open to divergent points of view. As a writer, he can grasp very complex concepts and explain those concepts to end user through administrator audiences. Additionally, he has expert knowledge of all components of the documentation process, including corporate style guides, editing, writing, working with localization, and production. Barry is very much a people person and wherever he goes, he cultivates a large network of friendly yet professional relationships. He’s worked successfully with both on-site subject matter experts as well as those across the world. During my time working with Barry, he’s run a number of successful efforts to improve the usability of documentation. In one such case, he recruited a cross-functional team to overhaul the documentation based on the recommendations of this user-facing group of subject matter experts.”

Steve Anderson
Principal Technical Writer, Symantec
December 16, 2010

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