Browsing articles in "Outsourcing"

The History of Technical Writing [Infographic & Video]

Dec 13, 2016   //   by Barry Saiff   //   Blog, Content Strategy, Evaluating Technical Writers, Managing Technical Writers, Outsourcing  //  No Comments

Learn the key stages of transformation that the technical communications profession has gone through during the last five decades.

This five-minute video takes you through the history of technical writing, from the infancy of a new profession through a rebellious adolescence that led to a revolution in Unified Content Strategy and topic-based authoring during tech comm’s young adulthood.

 

Technical communications is now experiencing an identity-challenging paradigm shift in its midlife — in many cases moving from Engineering departments into Marketing, feeling greater pressure to outsource, and experiencing both challenges and opportunities from automation.

As you watch the video, you  can follow the tech comm profession’s exciting story with this infographic. Then, please ask us how you can help chart your organization’s technical writing transformation.

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Events: Virtual Summit on Advanced Practices in Technical Communication 2016

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December 6-8, 2016

The Content Wrangler is sponsoring The Virtual Summit on Advanced Practices in Technical Communication, a free, three-day event designed especially for technical communication professionals. The event features 12 free one-hour sessions from some of the industry’s best and brightest talents — experts in agile outsourcing, XML authoring, content strategy, content management, translation and localization, intelligent content, plain language, customer experience, and more. Learn more.

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As part of The Virtual Summit, Saiff Solutions, yours truly, is sharing its knowledge on Managing Technical Writing Outsourcing in an Agile Environment on December 8, 2016 at 6pm EST. Register below, it’s free!

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Webinar: Content Wrangler Sponsored, Managing Technical Writing Outsourcing in an Agile Environment

Oct 26, 2016   //   by Barry Saiff   //   Blog, Content Strategy, How-To, Outsourcing, Webinars  //  No Comments

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December 8, 2016, 3:00 PM PST
Hosted by Scott Abel, The Content Wrangler
Presented by Barry Saiff, CEO of Saiff Solutions/Expert in Tech Writing Outsourcing and Fred Williams, CEO of Williams Technical/Agile Advocate

Value of Agile

Agile development offers advantages. Short cycles, cross-disciplinary teams, frequent short meetings, and input from users can lead to satisfied customers and faster product delivery. Technical writing outsourcing is often late to the game–with other teams already globally distributed. Even when technical writers are co-located with developers, process issues can pose obstacles. For example, without a mechanism for notifying writers of user interface changes, accuracy suffers.

Synopsis

Can technical writing outsourcing work in an Agile environment, even if writers are off-shore and developers are not? Join Scott Abel, The Content Wrangler, Barry Saiff, CEO of Saiff Solutions, and Fred Williams, CEO of Williams Technical, for this free one-hour webinar. Our presenters will discuss how innovative organizations are successfully merging technical writing outsourcing with Agile development.

What You’ll Learn

You’ll learn the key steps to success in technical writing outsourcing, how outsourced writers integrate into Agile teams, and how to manage these approaches to improve quality, save time, and reduce costs.

Reserve My Seat bunny

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Saiff Solutions In The Media

- TechWhirl
- Nominated for 2015 Rice Bowl Asean Start Up

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Testimonials

“Barry [Saiff] has extensive experience both as a manager of technical writers and as a writer. As a manager, he is fair, encourages innovation, and is open to divergent points of view. As a writer, he can grasp very complex concepts and explain those concepts to end user through administrator audiences. Additionally, he has expert knowledge of all components of the documentation process, including corporate style guides, editing, writing, working with localization, and production. Barry is very much a people person and wherever he goes, he cultivates a large network of friendly yet professional relationships. He’s worked successfully with both on-site subject matter experts as well as those across the world. During my time working with Barry, he’s run a number of successful efforts to improve the usability of documentation. In one such case, he recruited a cross-functional team to overhaul the documentation based on the recommendations of this user-facing group of subject matter experts.”

Steve Anderson
Principal Technical Writer, Symantec
December 16, 2010

Read more testimonials here.